One of my favourite business books is Michael Gerber's "The E-Myth Revisited: Why most small businesses don't work and what to do about it", published by Harper Business, originally in 1995.
I first read it about five years ago, and I find myself drawn back to it from time to time as I remind myself that my business needs me actually to pay attention to it for it to continue to thrive. That might sound like an oddly obvious statement, but the fact is that, for many people, once they start out in their own businesses, they become so all-consumed in the "doing" of their business, they fail to realise that there is more to their business than them just "doing what they do".
We are all expert technicians in our various fields, but once we step out of an environment where the only role we have to fulfil is that of the Technician, where we are “simply” employees, we find that being a business owner demands other roles of us now too – Admin Person; Receptionist; Bookkeeper; Debt Collector; Marketing and Advertising Executive; Business Development Consultant … to name but a few.
“Doing therapy (or coaching)”, being the Technician, is what earns the money that pays the bills, but suddenly just “doing therapy” isn’t enough if we want our businesses to develop and thrive. We need to learn lots of new skills AND work out how to accommodate all of these roles into our working lives without sacrificing that precious work/life balance that was probably one of the motivators for taking this self-employed route in the first place. In time, we may farm out some of these roles to staff as our business grows, but three roles HAVE to remain our responsibility. Gerber calls these The Entrepreneur, The Manager, and the Technician.
When we start out, our main role is as the Technician, but over time, if we don’t learn these other roles, we will struggle. However, learn to incorporate all three roles, making time to focus on the duties of each role and allowing adequate space in your working week to let each play their part effectively, and you will see your business develop into the one you set out to create.
Where are you in this process? Have you identified your roles properly yet? Please add your thoughts in the comments section below. If you would like the opportunity to work with me to progress your practice more efficiently, please don't hesitate to contact me. Email firstname.lastname@example.org